SUPPORT

USER GUIDE
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RETURNS
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USER GUIDE

Designed for spaces where a flame should never be, Eye Detekt is the only product of its kind. Eye Detekt can detect a flame immediately, alarm and send your phone a notification telling you a flame is being detected in the location you assign using the Eye Detekt app (Android and iOS). 

PRODUCT RETURNS

The creators of Eye Detekt stand behind the quality of our products. If you are not completely satisfied with your Eye Detekt, you may return it within 60 days for a full refund. The item must be returned in its original condition and packaging. Just tell us the order number and email you used to buy Eye Detekt and please tell us why you are returning it.  We collect data on return reasons so we can constantly improve and ensure customer satisfaction. 

Once we get this information, we will email you a return label.  Refunds will be issued to the original payment method within 5 business days of receiving the returned item.

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EYE DETEKT APP DOWNLOAD

Download the EyeDetekt app for your mobile device to set up your products and adjust your settings.